In a recent study done by the California Restaurant Association, “nearly 95% of all businesses suffer from theft in the workplace and approximately 75% of all employees steal from their employers at least once.”
Employee theft should not be taken lightly since it doesn’t only cause you unnecessary losses, but it makes your hotel a bad work environment. Once your guests discover that your hotel is not a safe work environment, you will certainly not get bookings.
Our very own Senior Hotel Operations Manager who is also a Certified First Aider (CFA) and Certified Security and Safety Practitioner (CSSP) shares two things that hotel owners need to do to make sure that hotel theft is not a recurring issue. Scroll to read them!
1. Do a background check
Aside from viewing his/her NBI clearance, you should also call the applicant’s previous employer. NBI clearances only show criminal charges if another party would file a case. However, misconduct and negative tendencies can only be known by personally asking his/her previous employer.
2. Compensate them properly
If your team’s workload matches the salary that they receive, they will not be inclined to take more than what they are given. There is limited talent out there, so a fair or above-average wage is an attractive offer to get the right person for the job. This will also increase work efficiency and commitment since they are happy and they can see their importance in the company. Remember, a good work environment produces loyal employees who are willing to go the extra mile just to get the job done.
What does ZEN Rooms do to make sure that your hotel has the best staff?
If you become a ZEN partner, we will take care of the employment process of your hotel’s team. Additionally, we will train them to be the best team that your hotel will ever have. We can also manage your entire property, from front desk and housekeeping to customer care. With this, you can have peace of mind that your team is motivated, and are the best people for the job.
Improve your team’s work commitment with us. Contact [email protected]